Zoho CRM

Zoho CRM is a comprehensive customer relationship management software built to satisfy the needs of companies of all sizes, from recently established groups to the largest multinational giants who are tasked to maintain relationships with customers from all over the world. Built and developed by the privately-owned Zoho Corporation from India, this 10 thousand employees strong company has managed to expand its presence worldwide with corporate headquarters in Chennai, Tamil Nadu, India, and Pleasanton, California.

Originally known as AdventNet, Inc, it got renamed Zoho Corporation in 2009 after its popular online office suite that has managed to attract over 50 million users by January 2022.



Zoho CRM packs an incredible number of features that can make any customer relation procedure easy to access and infuse into the daily workflow. This includes deep customer access management (with any available channels such as telephone, live chat, email, and social media), live reports and notification of real-time customer interaction, a wide array of tools and services for measuring the effectiveness of customer communication, an incredible variety of automation tools that can optimize many customer-related daily and repetitive tasks, activate instant actions, and much more, generate insightful reports and even real-time insights, measure sales and performance for all parts of the business, and even track current trends and future predictions.

One of the most innovative elements of the Zoho CRM app user interface dashboard that can be accessed from any modern internet-connected devices such as desktop and laptop PCs, tablets and smartphones, is not targeting the manual discovery of tools and services. It is a fully evolving conversational AI that can help employees and managers to enter conversational queries and receive a rich amount of information instantly from an AI-powered sales assistant called Zia.

• Scoring Rules
• Workflows
• Multiple Pipelines
• Mass Email
• Custom Dashboards
• SalesSignals
• Blueprint
• Web-to-Case Forms
• Validation Rules
• Inventory Management
• Zia AI
• CommandCenter
• Canvas
• Multi-user Portals
• Advanced Customization
• Mobile SDK & MDM

This smart assistant can even generate charts, provide deal predictions and provide intelligent alerts, reminders, and suggestions to maximize sales potential. The cloud-powered web dashboard and native mobile apps offer many more premium services for analytics, marketing automation, process management, journey orchestration, remote work, security, and much more.

Zoho CRM is offered to businesses in four premium license tiers, ranging from the cheapest 14€ per month Standard trier all the way up to $52 per month Ultimate tier. Exactly that most expensive tier is also accessible to all new users via a 30-day FREE trial license.

Can I get a demo of Zoho CRM?

Yes, you can demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales team.